If you’re having issues getting to the Spotify website to complete your activation, you’ll need to enable pop-ups on your browser or use the Spark app. Note: Some internet browsers may block the redirect to Spotify. To complete the activation of Spotify Premium you'll be taken to the Spotify website to sign-in or create an account. Follow the steps to activate Spotify Premium.For Prepaid customers, the charge will be refunded to your prepaid balance.For Pay Monthly mobile and broadband customers, there will be no refund as there has not been a charge.If you don't activate Spotify Premium within its first subscription cycle (30-days for Pay Monthly mobile and broadband, 28-days for Prepaid), it will be cancelled. Once you've finished adding Spotify Premium you'll receive a notification in the next 15 minutes when it's ready to activate. Before you can start using Spotify Premium you need to activate it.Follow the steps to add Spotify Premium.Select Subscriptions under the Products section.Note: If you don't have a MySpark account yet, you can follow these steps to create one. Select MySpark from the Menu and sign in if you are asked to.If you don't have Spotify Premium included in your plan, you can add it in MySpark or the Spark app.

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